État du réseau Nouveautés & Information

Dear Customers,

The VMware 1 server will be upgraded to the latest OS install.

This will mean that there will be downtime for the VPS on this server.

This update should only last 30 minutes.

If you have any issues, please raise a support ticket.

Kind Regards

HostYourNet

Dear Customers,

The VMware 1 server will be upgraded to the latest OS install.

This will mean that there will be downtime for the VPS on this server.

This update should only last 30 minutes.

If you have any issues, please raise a support ticket.

Kind Regards

HostYourNet

Dear Customers,

The VMware 1 server will be upgraded to the latest OS install.

This will mean that there will be downtime for the VPS on this server.

This update should only last 30 minutes.

If you have any issues, please raise a support ticket.

Kind Regards

HostYourNet

Dear Customers,

The VMware 1 server will be upgraded to the latest OS install.

This will mean that there will be downtime for the VPS on this server.

This update should only last 30 minutes.

If you have any issues, please raise a support ticket.

Kind Regards

HostYourNet

Hi All,

We are currently seeing intermittent issue with some VPS on the vmware 1 server.

We are investigating and trying to resolve the issue.

Updates are below (latest first),

15/7/21 - Only 1 VM showing network activity. (Waiting on client)

• All VM's showing down have now been check and network activyt is showing.
• If you are still having issues please repsonded/create a support ticket for further investigation.

15/7/21 - Fixed 1 of the affected server

• Realised the VM wasn’t able to even ping its own interfaces despite been online and active on the OS and the esxi host.
• After number of tests/try’s with the network settings on the VM. Provided no results/answers.
• Tried to see status of the "firewalld" on the OS. Results showed inactive (Masked)
• Unmasked "firewalld" and started VM was ping able again.
• Seeing if this fixes the other affected VM's.

14/07/21 - Investigation to root cause and fix are still on going.

• Virtual Machine are online showing no errors but not visible on the internet.
• Following investigations from ourselves and the data center virtual machines affected that are online have lost all connection to the internet.
• No settings have been changed. This affects just over 50% of VPS on the server.
• Root cause and fix still unknown at this time.

We will update as soon as possible thank you your patience

Kind Regards Daniel

Dear Customers,

You may see a small period of disruption whilst services are moved between pairs of equipment. All connections that are being worked on are part of redundant pairs. All customers should consider their services to be “at risk” for the entire duration of the maintenance window

The Datacentre network engineering team will be moving services within the Maidenhead site between our current platform and our new 100G Cisco platform.

The maintenance work has been split into multiple nights to allow for a controlled and careful move of circuits between the devices with adequate time for testing of each moved connection and any rollbacks that may be required. We will be performing the maintenance on the nights 6th - 10th September 2021, beginning at 23:00 (BST) on each night and finishing at 04:00 (BST) the following morning.

Any questions please raise a ticket with ourselves.

Kind Regards

HostYourNet

Hi All,

We are upgrading our VMware 2 server's OS tomorrow (18/05/21) starting around 23:30 ending 01:30.

This is a 2-hour window for any issue that might come up.

We expect only a 15-30 minutes of expected downtime in this window.

This will affect the below services we offer,

• Virtual Servers,
• cPanel Hosting.

Our website/support will be offline as well if you have any issue after 19/5/21 01:30 please do get in touch.

Kind Regards Daniel

Hi,

Due to a snapshot of the cPanel server this has filled up the disk space on the VMware Server resulting in this server been offline.

This is bee dealt with however this is taking its time.

Will be back online ASAP.

Sorry for any inconvenience caused

Kind Regards Daniel.

Due to the mirgration from the old cpanel server (cpanel) to the new one (cpanel-uk-01) there might be a little downtime.

The main downtime is the DNS servers for when they pick up the new server and spread to the world.

Any issues please reach out to us.

Dear Cpanel Customers,

Our Cpanel1 server had a major network interface re-config by latest update.
After investaging the issue we managed to get main network back online.

There are services that are been effected and are currently getting resloved as we speak.

This should be back to normal by tonight.

Regards HostYournet

Hi,

Hostyournet.co.uk dns records has not been propergating though out the internet this has seems to be fixed for the UK.
I am keeping an eye on it deloyment to the rest of the world.

Any issues please do let us know asap via twitter or facebook.

Regrads Daniel

Dear Customers,

The new cpanel server is online with a new hostname. to login please click link that applys to you.

Cpanel
WHM
Webmain

Any issues please report them to out technical team so we can investgate.

Regards Dnaiel

Issues,
High disk,
Major services are failing to auto reboot.
Accounts are not been reported correctly within WHM.

The server may not be reachable for the weekend for atleast a few hours while transfers are taking place.

Server is been re-installed to a fresh install.

Regards HostYourNet

This effects the shared hosting platform.
The host decided to crteate multipule copies of the hard drive which filled it up all the space thus preventing the Shared1 server from been able to run.

For me to fix Shared1 had to be rebuilt if you have any issues aftr the server rebuild please report it to us.

Update - 6/10/15 - Server is reinstalled and backups are been restored as we speak.

Kind Regards
HostYourNet Team.

Dear Customers,

On the 9/7/15 the host server had dual hard drive failure. this caused the server to be down for the duration while the new hard drives where installed and the data recover.

The following upgrades will be happening include,

New Router,
Confiruation of Switch,

This will fix the following issues,

Unknown Change of DNS IP's,
inproved routing ,
Advanced DNS record Keeping,

If you have a question about the above please open a ticket and we will get back to you.

Regards
Daniel Robinson
HostYourNet

Dear Customers,

Due to the problems that some of you have been suffering, we've been looking into the issue for a while and have only now come up with a possible solution fix.

The reason where doing this is cause the server is not accepting passive ftp requests - this is due to the software where using to host the server.

The fix is simple and easy to install and hopefully to implement the new server rather fast and minimal delay to your hosting. This will be done over a couple of days and with the expected view of been completed in advance.

In order to do this we are going to need to take the current server offline and then manually rebuild the new server again and have your hosting backup ASAP.

If you have any questions are issues please raise a support ticket with the tech department.

Regards Daniel Robinson

CEO of HostYourNet